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How Cluely Works with Calendars

Cluely integrates only with Google Calendar, meaning that only events showing in your Google Calendar for your Cluely email address will be pulled through to Cluely. You can learn how to share your Outlook calendar using this workaround. See below for troubleshooting this. If you’re using Cluely for iPhone and want to change the calendars that show up in your upcoming meetings, follow these instructions in Cluely on your macOS computer. Any changes made via Cluely on macOS/Windows will sync to your iPhone.

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Testing Calendar Integration

To test if calendar sync is working correctly:
  1. Open the Cluely desktop app
  2. Look for the “Coming Up” section in the sidebar
  3. You should see your upcoming meetings from Google Calendar
  4. Click the cog (⚙️) next to “Coming Up” to see which calendars are selected
  5. Verify that the events you expect to see are actually in your Google Calendar
If you’re not seeing your calendar events, follow the troubleshooting steps below.

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Troubleshooting

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I can’t see any calendar events

First, make sure that:
  1. Check Google Calendar: The events are populating in the Google calendar for the email address you’re using to log in to Cluely
  2. Check Calendar Selection: If you click the cog next to ‘Coming Up’, you have the right calendars selected
If the above look right, it’s likely that Cluely doesn’t have calendar permissions. To re-trigger the calendar permission prompt:
  1. Sign out and back in:
    • Sign out of Cluely by clicking the Settings menu in the bottom left, then Settings and Sign out
    • Sign back in - you’ll be prompted to give calendar permissions again
  2. Check Network/IT Restrictions: If you’re still having issues, it’s likely that your network or IT permissions are restricting the calendar from connecting. We recommend trying to:
    • Disconnect from a VPN or other networking tool
    • Talk to your company IT team if relevant

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I can’t see the calendar I’ve shared to my Cluely email’s calendar

This likely means the calendar is not correctly shared to the email address you’re using to log in to Cluely. To fix this:
  1. Share the calendar correctly: See how to share your calendar here. The shared calendar should appear as a checkbox to tick on the bottom left of the Google Calendar screen, under ‘Other calendars’
  2. Verify sharing permissions: Cluely pulls from the calendar for the email address you’re signed in with, so can only see what’s visible in that calendar.
  3. Check calendar visibility in Cluely:
    • In Cluely, click the cog next to ‘Coming Up’ to view the calendars that it is able to see from your Google account
    • This might take a couple of minutes to sync!
  4. Check sharing permissions: If you’re still seeing issues, this may be due to the sharing permissions of the calendar (for instance, if your company has blocked sharing of calendars). You’ll need to make sure that any calendars you’re sharing to Cluely have permissions to see all event details - Cluely won’t be able to see events if it’s only able to see free/busy times.

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Network and Firewall Considerations

If you’re on a corporate network, you may need to whitelist the following domains for calendar sync to work: Google Calendar Services:
  • calendar.google.com
  • www.googleapis.com
  • accounts.google.com
  • oauth2.googleapis.com
Cluely Services:
  • platform.cluely.com
  • app.cluely.com
Contact your IT administrator if you’re having persistent calendar sync issues on a corporate network.

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Common Solutions by Platform

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Check Google Account

  1. Open Safari and go to calendar.google.com
  2. Make sure you’re signed in with the same account as Cluely
  3. Verify your events are visible there